TERMS OF SERVICE

OVERVIEW

Welcome to Caldeira Art. The terms “we”, “us” and “our” refer to Caldeira Art. We provide this website and related content, tools, information, and tattoo services to help clients learn about our work, request a quote, and book an appointment.

This website is hosted by Shopify, which enables us to provide our online services.

These Terms of Service, together with the policies referenced here, describe the terms that apply when you use our website or book a service with us. Please read them carefully. They do not limit any consumer rights that cannot legally be excluded.

By visiting or using this website, or by requesting or booking a tattoo service, you agree to these Terms and our Privacy Policy [LINK]. If you do not agree, please do not use the website or submit a booking request.

SECTION 1 — ELIGIBILITY AND ACCOUNT INFORMATION

You must be legally able to enter into a contract to book a service. Tattoo appointments are available to clients aged 18 or over. We may ask for proof of age before providing the service.

If you create an account or submit a booking or quote request, you agree to provide accurate, current, and complete information and to update it when necessary. You are responsible for keeping your account credentials secure and for activity under your account. You may not transfer your account to another person.

SECTION 2 — TATTOO SERVICES

Tattoo designs and services are personalised. Images on this website are examples of our work and may not be an exact representation of the result on your skin. The appearance of a tattoo can vary depending on factors such as skin, placement, size, healing, and aftercare.

A quote is based on the information you provide and may be revised if the design, size, placement, or scope of the project changes. We will inform you of any price change before proceeding.

We may decline or postpone a project where we reasonably believe it is unsuitable, cannot be performed safely, or falls outside our artistic practice. Any payment or deposit will be handled in accordance with the booking terms below and applicable law.

SECTION 3 — QUOTE REQUESTS AND BOOKINGS

Submitting a quote request does not confirm an appointment. A booking is confirmed only after we agree on the project and appointment details and send you confirmation.

A deposit of at least €50 is required to confirm a booking. The amount may be higher depending on the tattoo and project. The deposit is applied to the final price of the tattoo.

You may request to change your appointment date at least 48 hours before the scheduled time, subject to availability. A new deposit is required to confirm a rescheduled appointment. The original deposit is not refundable or transferable in cases of cancellation, rescheduling, or failure to attend, except in documented medical circumstances and subject to any mandatory consumer rights that apply.

Arrivals more than 30 minutes late cannot be accommodated. The appointment will be treated as missed, and the deposit will not be refunded or transferred to another appointment, except in documented medical circumstances and subject to any mandatory consumer rights that apply.

If we need to cancel or reschedule your appointment, we will contact you to arrange a new date or discuss an appropriate refund.

SECTION 4 — DESIGN CHANGES

Up to five design changes are included, provided they are requested before the appointment and remain within the agreed project scope.

Additional changes may incur a fee based on the complexity of the design and the work required. We will tell you the fee and obtain your agreement before doing additional paid design work.

SECTION 5 — PRICES AND PAYMENT

Prices are quoted in euros unless stated otherwise. The price confirmed for your project will be communicated before your appointment. Any change to the agreed design or service may affect the price; we will discuss this with you before proceeding.

You agree to provide accurate payment information and to use a payment method you are authorised to use. Payments and deposits are subject to the terms shown at checkout or communicated during booking, as well as applicable law.

SECTION 6 — HEALTH, SAFETY, AND AFTERCARE

Please tell us before your appointment about any relevant health or skin concerns, allergies, or other information that may affect the safe provision of the tattoo service. We may postpone or decline a service if we believe it cannot be performed safely. We do not provide medical advice or diagnose health conditions.

You are responsible for following the aftercare instructions provided after your session. If you have a concern about healing or believe there may be an issue with the service, contact us promptly at caldeirart.contato@gmail.com. If you have a medical concern, contact a qualified healthcare professional.

SECTION 7 — INTELLECTUAL PROPERTY

The website and its content, including tattoo designs, photographs, text, graphics, logos, and videos, belong to Caldeira Art or the relevant rights holders and are protected by intellectual-property laws.

You may use the website for personal, non-commercial purposes. You may not copy, reproduce, distribute, modify, publish, or commercially use our designs or website content without our prior written permission. All rights not expressly granted are reserved.

A tattoo design created for a client may not be reproduced, resold, or used commercially without our written permission, unless otherwise agreed in writing.

SECTION 8 — OPTIONAL THIRD-PARTY TOOLS

This website may provide access to tools or services operated by third parties. We do not control those third parties and provide access subject to their own terms and policies. Please review those terms before using their services.

SECTION 9 — THIRD-PARTY LINKS

Our website may contain links to third-party websites or services. We are not responsible for their content, policies, or practices. If you access a third-party website, you do so under that provider’s terms and at your own discretion.

Questions or complaints about third-party products or services should be directed to the relevant third party.

SECTION 10 — RELATIONSHIP WITH SHOPIFY

This website is powered by Shopify, which enables us to provide our online services. However, any service you book or purchase is provided directly by Caldeira Art, not Shopify. To the extent permitted by applicable law, Shopify is not responsible for the tattoo services or transactions between you and Caldeira Art. Nothing in this section limits any rights you may have under applicable consumer-protection law.

SECTION 11 — PRIVACY

Personal information collected through this website is handled in accordance with our Privacy Policy [LINK]. Shopify may also process information about your use of this website to provide and improve its services. Please review our Privacy Policy for details about how we and our service providers handle personal information.

SECTION 12 — FEEDBACK AND PHOTOGRAPHS

If you send us feedback, suggestions, or reviews, you allow us to use them to respond to you and improve our services. We will not use your name, image, tattoo photographs, or identifiable testimonial for promotional purposes without your permission, except where permitted by law.

You are responsible for ensuring that any content you submit does not violate another person’s rights or applicable law.

SECTION 13 — WEBSITE INFORMATION AND ERRORS

We aim to keep website information accurate and current, but there may occasionally be errors or omissions. We may correct them when identified. A website error does not change an appointment price or service that we have already confirmed with you, except where correction is permitted by applicable law.

SECTION 14 — PROHIBITED USES

You may use this website only for lawful purposes. You must not use it to submit false information, interfere with the website’s operation or security, infringe intellectual-property or privacy rights, distribute malicious code, or harass or harm another person.

We may restrict access to the website where necessary to protect its security or comply with the law.

SECTION 15 — TERMINATION

We may suspend or terminate access to an account or to website features where necessary to protect the website, enforce these Terms, or comply with applicable law. This does not affect any rights or obligations relating to a service already booked or paid for.

SECTION 16 — DISCLAIMER AND LIABILITY

Website content is provided for general information about our work and services. We do not guarantee uninterrupted or error-free access to the website.

Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including any mandatory consumer rights or liability that cannot legally be excluded.

SECTION 17 — INDEMNIFICATION

You are responsible for losses directly caused by your unlawful use of the website or your material breach of these Terms, to the extent permitted by applicable law. Nothing in this section limits rights or remedies that cannot legally be excluded.

SECTION 18 — SEVERABILITY

If any provision of these Terms is found to be unlawful or unenforceable, it will be applied to the fullest extent permitted by law or severed as necessary. The remaining provisions will continue to apply.

SECTION 19 — NO WAIVER; ENTIRE AGREEMENT

If we do not enforce a provision of these Terms immediately, that does not mean we waive our right to enforce it later.

These Terms and the policies referenced in them govern your use of this website and our booking process, subject to any separate written agreement confirmed for a specific project.

SECTION 20 — ASSIGNMENT

You may not transfer your rights or obligations under these Terms without our written agreement. We may transfer our rights or obligations where permitted by law, provided this does not reduce your consumer rights.

SECTION 21 — GOVERNING LAW

These Terms are governed by the laws of France, subject to mandatory consumer-protection laws that apply to you. Any dispute will be handled by the competent courts under applicable law.

SECTION 22 — CHANGES TO THESE TERMS

We may update these Terms by posting a revised version on this website. The version in effect when you use the website or make a booking will apply, subject to applicable law. Any changes to a confirmed booking will be communicated to you.

SECTION 23 — CONTACT AND BUSINESS INFORMATION

Questions about these Terms or our tattoo services can be sent to:

Business name: Caldeira Art
Email: caldeirart.contato@gmail.com
Business address: 28 Rue de Nicolai, 75012 Paris, France